Change Assumptions to Revise an Estimate

Working with Jerry for the last six months had been a real treat for me. When Jerry first started his project to update the phone mail system, he was inexperienced and had no idea how to approach project management in an efficient and organized fashion. Now he was much more knowledgeable. He wasn’t a seasoned pro by any means, but he had come a long way in a short time. We celebrated the completion of his project to upgrade the phone system and software a few weeks ago, and so far, there had been very few complaints—and an abundance of compliments on a job well done.

In fact, Jerry did such a good job ...

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