CHAPTER 2

The History of Business Analysis

Power Users and Technicians

I first joined the ranks of business analysts in 1999. I was a power user of the software solutions that were being developed. An opening came up for a “product manager” role on the team, and I jumped on the opportunity to join the project team. I was hired, but not for my ability to do business analysis or even lead product development. I was hired because I knew the business and could envision how technology could make the job of state budget development easier. Simply put, I was a great power user. I didn’t know what use cases, data models, wire frames, insert tool here … were. I didn’t know how to analyze alternatives to my thoughts, elicit ideas from those who may have ...

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