
66 Leveraging Lean in Medical Laboratories
It should also be noted that Lean/Sigma tools include all the Total Quality (TQ) tools. While we sug-
gest the BASICS model as a way to convert batch to Lean ow, we still support use of the PDCA
or PDSA model or the DMAIC model for ongoing improvement cycles once the initial Lean system
implementation is completed. The choice of model is not as critical as long as there is a consistent,
logical, organized approach to ongoing problem solving in which every employee has been trained.
BASELINE METRICS
The rst letter of our BASICS Lean foundation model “B” stands for a baseline, driven by customer
value (Figure ...