
134 Leveraging Lean in Medical Laboratories
are cross-trained in new workows, revised work, or new work, standard work and role clarity are
extremely important to ensure that this does not occur (Figure 5.18).
Performing Lean implementation and applying Lean tools will enable us to become knowledge-
able about how long tasks actually take to perform and enable reasonable targets to be established.
An increase in productivity occurs when the process is redesigned with work in the proper sequence
and balanced across the staff with the right tools, at the right time, in the right place, to eliminate
waste in the process.
Lean uses the terms “Mur