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Leveraging Lean in Ancillary Hospital Services
book

Leveraging Lean in Ancillary Hospital Services

by Charles Protzman, Joyce Kerpchar, George Mayzell
December 2014
Intermediate to advanced content levelIntermediate to advanced
354 pages
15h 2m
English
Productivity Press
Content preview from Leveraging Lean in Ancillary Hospital Services
45
Lean and Change Management
All progress comes from change, but not all change is progress.
—Unknown
If you want to go fast… go alone, if you want to go far… go together
—Unknown
Change management is not only a large part of Lean, it also occurs before, during, and after any
Lean implementation. One should not underestimate the importance of this component to success-
fully disseminate, deploy, and sustain Lean.
IMPLEMENTING LEAN IS ABOUT BALANCE
We have a saying that Lean is 50/50 task vs. people. Fifty percent of Lean is implementing Lean
tools. This is the scientic management part of Lean. The other 50% of Lean is the “people” or
“culture” pi
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Publisher Resources

ISBN: 9781482237290