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Leveraging Lean in Ancillary Hospital Services
book

Leveraging Lean in Ancillary Hospital Services

by Charles Protzman, Joyce Kerpchar, George Mayzell
December 2014
Intermediate to advanced content levelIntermediate to advanced
354 pages
15h 2m
English
Productivity Press
Content preview from Leveraging Lean in Ancillary Hospital Services
197Implementing Lean in a Healthcare Environment
let’s improve it by just trying something new. We don’t need to study or plan for it; after all, it
might work. Point Kaizen trained JIT Consultants told us it’s not unusual to take 3 steps forward
and 2 steps back. After all, you can’t expect to get it right the rst time every time. Doesn’t this
type of logic sound absurd? Yet, we are letting ourselves be reeled into this type of approach with
traditional Kaizen events.
Sound management techniques and training typically would reject and, at most, discourage this
type of thought and approach. In fact, when we explain this approach during our Point Kaizen event
training sessions, it is often met, at rst, with disbelief and amazement; however, ...
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Publisher Resources

ISBN: 9781482237290