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Leveraging Lean in Ancillary Hospital Services
book

Leveraging Lean in Ancillary Hospital Services

by Charles Protzman, Joyce Kerpchar, George Mayzell
December 2014
Intermediate to advanced content levelIntermediate to advanced
354 pages
15h 2m
English
Productivity Press
Content preview from Leveraging Lean in Ancillary Hospital Services
239
Roles and Responsibilities of
Managers and Supervisors
If you’re any good at all, you just know you can be better
—Lindsay Buckingham
Fleetwood Mac
SETTING THE STAGE: ROLE OF MANAGERS AND SUPERVISORS
Supervisors and managers (hereinafter referred to as management team) need to be actively engaged
in helping to develop the team charter, dene and clarify the scope of the Lean project, establish
metrics, and provide support and guidance throughout the Lean initiative.
The questions that need to be understood by mid-level management from the executive leaders
as they engage in the Lean initiative are:
Why was this department chosen?
How visi ...
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Publisher Resources

ISBN: 9781482237290