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Leveraging Lean in Ancillary Hospital Services
book

Leveraging Lean in Ancillary Hospital Services

by Charles Protzman, Joyce Kerpchar, George Mayzell
December 2014
Intermediate to advanced content levelIntermediate to advanced
354 pages
15h 2m
English
Productivity Press
Content preview from Leveraging Lean in Ancillary Hospital Services
284 Leveraging Lean in Ancillary Hospital Services
following the X-ray process instead of the patient then the taking and reading of the X-ray would be
considered value-added.
We follow the patient since they are the “product”. We also follow the information ow, which in
this case is “from the request for X-ray to results”.
Interventional radiology procedures are considered “value-added” as they do “change” the
patient and “cure” or improve a patient status.
opeRatoR WoRk fLoW anaLysis
We video the radiology technicians, radiologists, and any support staff during both the patient visit and
changeover for the next patient. Each play a signicant ...
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Publisher Resources

ISBN: 9781482237290