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Leveraging Lean in Ancillary Hospital Services
book

Leveraging Lean in Ancillary Hospital Services

by Charles Protzman, Joyce Kerpchar, George Mayzell
December 2014
Intermediate to advanced content levelIntermediate to advanced
354 pages
15h 2m
English
Productivity Press
Content preview from Leveraging Lean in Ancillary Hospital Services
319Appendix: Glossary
development and process development. It also requires a commitment on the part of the
supplier to pursue continuous improvement and world class quality.
System: A system is the infrastructure that enables the processes to provide customer value.
Business systems are comprised of market, customer, competition, organizational culture,
environmental and technological inuences, regulatory issues, physical resources, proce-
dures, information ows, and knowledge sets. It is through physical processes that business
systems transform inputs to outputs and, thereby, deliver products and services of value in
the marketplace.
Takt time: The frequency with which the customer wants a product or how frequently a sold unit
must be produced. ...
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Publisher Resources

ISBN: 9781482237290