Appendix B. Glossary of 360-Degree Feedback Terms

360-degree feedback

A process in which feedback information is obtained from more than one source. The information is usually related to a person's job-related behavior. Sources can include the individual and his or her manager, coworkers, direct reports, customers (internal or external), and anyone else who is in a position to provide job-related feedback.

anonymity

Anonymity means that no one will be able to identify which data was provided by any individual rater. It protects raters against retaliation for providing negative feedback and serves as a safeguard to ensure that the ratings gathered are candid and accurate. Anonymity is usually ensured by averaging the individual ratings within particular ...

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