
ISBN: 978-1-4822-5448-8
9 781482 254488
90000
K23966
Information Technology / Software Engineering & Systems Development
Quality is an amorphous, ephemeral condition, especially in software—and very
hard to achieve in an increasingly online and mobile world. High quality requires
meeting the needs and requirements of a broad and diverse set of people—and to do
so requires a diverse set of analysts—a crowd—to help ensure everyone’s needs are
met. This book offers a formula for helping everyone succeed in leveraging the crowd
to improve the quality of the software experience.
—Ross Smith, Testing Director, Skype Division, Microsoft Corporation
Its sca ...