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leverAging the Crowd in soFtwAre testing
team is limited or can be strengthened with an external source,
in which case an SME-driven crowd would be a great addi-
tion to the team. For example, think of medical professors who
could be testing your medical software and providing feedback.
3. e crowd’s end user representation: While the tester typi-
cally represents the end user within the team, nothing can
equate having a real end user use the product and give feed-
back. In the same example above, think of doctors, nurses, and
medical practitioners using your medical software to give you
real-time feedback. You may term this beta testing, dog food-
ing, etc., but the ultimate action involved in getting the end
user to test your product is the ...