3

From people flows to knowledge flows

John Dolan

Introduction: a brief review of People Flows

In a volume about libraries and society, it seems right to ask how much libraries are serving the community rather than the institution. Research published in March 2000 as People Flows was undertaken in the late 1990s by a team led by Clare Nankivell at the School of Information Studies at the then University of Central England (now known as Birmingham City University). The report observed that ‘most UK library cooperation has been led by practitioners’ views rather than by defined user needs. This has led to a “defensive” attitude to cooperation in some areas and in some library sectors. Similarly, many public librarians have expressed concerns ...

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