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Libraries and Society by Wendy Evans, David P. Baker

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20

The value of libraries: the relationship between change, evaluation and role

Stephen Town

Introduction

What is the relevance and importance of evaluation to the role of libraries and their place in society? This chapter describes how approaches to library evaluation have responded to pressures arising from wider changes in the environment and society, and suggests that the related concepts of values and value will be the key to future approaches. Because behaviour follows measures, changing evaluation frameworks continually shape what libraries are and what they do. The first part of the chapter defines evaluation and argues for its importance in how libraries have defined themselves. The second part identifies some key past trends in ...

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