1

Stone tablets, paper and the Internet: the same old library?

Abstract:

Libraries have been serving users since antiquity but their purpose remains relatively unchanged – they serve the information needs of people. This chapter discusses how technology has enhanced the way libraries do what they have always done: but bigger, better and faster. Contemporary national trends of public, academic and school libraries in the US are summarized. The science of systems thinking is introduced and posited as a fundamental way in which to meet the basic information-seeking needs of people in a systematic way, and provide well-aligned resources and services that form the foundation of user services excellence.

Key words

Libraries

Technology

Trends

Get Library Technology and User Services now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.