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Reducing Major Missteps

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Habit is habit and is not to be flung out of the window by any man but coaxed downstairs a step at a time.

—MARK TWAIN

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NOW THAT YOU’RE acquainted with the six major missteps of listening, it’s time to develop a plan for reducing their negative impact on your listening. In this brief chapter, we show how to target and significantly reduce your use of a misstep that’s impairing your listening.

Guidelines for Reducing Your Use of a Listening Misstep

Here’s how to decrease your reliance on a misstep that’s hampering your listening ...

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