Books
Atwater, Eastwood. I Hear You. New York: Walker and Company, 1992.
Bolton, Robert. People Skills Englewood Cliffs, New Jersey: Prentice-Hall, 1979.
Brownell, Judi. Building Active Listening Skills. Englewood Cliffs, New Jersey: Prentice-Hall, 1986.
Covey, Stephen R. The 7 Habits of Highly Effective People. New York: Simon & Schuster, 1989.
Eitington, J.E. The Winning Trainer. Houston, Texas: Gulf, 1984.
Elgin, Suzette H. The Last Word on the Gentle Art of Verbal Self-Defense. New York: Prentice-Hall, 1987.
Gordon, T. Leader Effectiveness Training. New York: Bantam, 1980.
Hall, E.T. Beyond Culture New York: Anchor Books, 1977.
Hall, E.T. The Hidden Dimension. Garden City, New York: Doubleday, 1966.
Hall, E.T. The Silent Language. Westport, ...
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