People are at the centre of business success

At the heart of business success at Glaxo Wellcome, Hewlett-Packard and Motorola are the skills and behaviours of groups of talented people. But these are simply three companies. How do we know the impact of people on the financial performance of a business can be generalized into other companies and industries? Making the link between people and the financial health of the organization was an act of faith for inspirational leaders such as Richard Sykes at Glaxo Wellcome or Lew Platt at Hewlett-Packard. But over the past five years a series of European and US studies have brought greater clarity about how the behaviour of individual employees impacts on financial performance, and what influences individual ...

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