A call to action: A message to leaders and the human resources community

Many of us work in businesses that were born when financial capital was king, access to the financial markets was restricted and success came from this rare financial resource. Alternatively, we are part of organizations stamped by technology that has created the patents, ideas and innovations that brought success. This heritage is shown in the jobs we value, the way we develop our highest potential people, what we measure and how we reward success. But while this past has been essential to our success, it will not bring sustainable competitive advantage for the future. To do this we have to build the potential of people in our organizations, the knowledge they bring, and ...

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