Introduction

A lot has been written on Business Intelligence and Information Technology. Using data analysis in the decision-making process is common for most medium to large organizations. Organizations are also doing a better job of eliminating silos of data and streamlining the capture and sharing of data throughout the organization. I personally love to see it when organizations become more efficient just by organizing their data and improving their workflows. Conversely it drives me crazy every time I go to the doctor and they ask me to fill out the same information over and over. They even duplicate the data they are asking for over multiple pages! Now the last time I was there they had iPads with a couple of fields already filled in. Now ...

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