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Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence
book

Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence

by Joe Navarro, Toni Sciarra Poynter
February 2010
Intermediate to advanced content levelIntermediate to advanced
256 pages
5h 19m
English
HarperCollins Publishers
Content preview from Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence

7

SITUATIONAL NONVERBALS: BEST PRACTICES FOR BEST RESULTS

THE FOUR attorneys and two legal assistants representing the shipping company stood in the reception area—an impressive wall of navy blue suits, legal pads and, no doubt, billable hours. I was there assisting my friend, an attorney, who was representing the plaintiff, a man paralyzed after being hit by a truck from that same shipping company. The attorneys had come to my friend’s offices to conduct a deposition that was expected to be fairly straightforward. They were also there to try to intimidate.

When my friend asked for my assessment, I said, “They are here to bully your client, and we’ll have to act quickly. They never said they were bringing a phalanx of attorneys, and we are ...

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Publisher Resources

ISBN: 9780061969867Purchase book