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SITUATIONAL NONVERBALS: BEST PRACTICES FOR BEST RESULTS
THE FOUR attorneys and two legal assistants representing the shipping company stood in the reception area—an impressive wall of navy blue suits, legal pads and, no doubt, billable hours. I was there assisting my friend, an attorney, who was representing the plaintiff, a man paralyzed after being hit by a truck from that same shipping company. The attorneys had come to my friend’s offices to conduct a deposition that was expected to be fairly straightforward. They were also there to try to intimidate.
When my friend asked for my assessment, I said, “They are here to bully your client, and we’ll have to act quickly. They never said they were bringing a phalanx of attorneys, and we are ...
