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Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence
book

Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence

by Joe Navarro, Toni Sciarra Poynter
February 2010
Intermediate to advanced content levelIntermediate to advanced
256 pages
5h 19m
English
HarperCollins Publishers
Content preview from Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence

9

WHAT ABOUT DECEPTION?

THE INTERVIEW starts calmly enough. The subject, a woman, answers the agent’s opening questions in a forthright manner. As the interview progresses, however, she begins to exhibit a certain restlessness that should not be there, since the main topic—her involvement in government fraud—has not even come up yet. Still, throughout these first forty minutes of building rapport she is increasingly tense, unsettled, and somewhat distant—all “alerting” behaviors suggesting that she has guilty knowledge. These behaviors, to an agent, are like blood to a shark. Finally, the agent confronts her: “You look like you have something major to get off your chest, so just do it; get it over with, and I’ll be the first to say you were ...

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Publisher Resources

ISBN: 9780061969867Purchase book