Love ‘Em or Lose ‘Em, Sixth Edition , 6th Edition

CHAPTER FOUR

Dignity

SHOW RESPECT

Ponder this: How will they know you truly respect them?

The one behavior that talented people seldom tolerate for long is disrespect. In fact, in a survey of 20,000 employees worldwide, respondents ranked respect as the most important leadership behavior. And they reported more disrespectful and uncivil behavior each year.¹

Another global study measured the gap between employers’ and employees’ perspectives about dignity at work. Four in five employers (81 percent) believe their employees are treated with dignity and respect regardless of their job, role, or level, compared with 65 percent of employees who feel the same. And nearly two-thirds of employers (65 percent) believe they make it possible for employees ...