Notes

1. Frederick Herzberg, B. Mausner, and B. Snyderman, The Motivation to Work(New York: Wiley, 1959).

2. Marie Gendron, “Keys to Retaining Your Best Managers in a Tight Job Market,” Harvard Management Update, June 1998, 1–4.

3. Hay Group, “1998–1999 Employee Attitudes Study,” HR/OD 8 (December 1, 1998); “Why Workers Quit,” Arizona Republic, July 26, 1998; and “Money Can’t Buy Employee Commitment, WFD Research Reveals,” Business Wire, August 4, 1998.

4. Saratoga Institute, “Study of the Emerging Workforce,” Interim Services, Santa Clara, California, 1997.

5. Kevin Dobbs, “Knowing How to Keep Your Best and Brightest,” Workforce8, no. 4A (April 1, 2001).

6. Ibid.

7. Corporate Leadership Council Employee Preferences Database, Corporate Leadership ...

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