It’s a power button . . .

For over a decade we’ve watched leaders at all levels and in all parts of the globe use a love ’em approach to building loyal, committed, productive teams. All that in an era when some said (incorrectly) that loyalty is dead. Their employees cannot be enticed away by a 10 percent raise or a gym or a massage on Fridays. They love their jobs, their teams, their bosses, and yes, their companies. And because of that, their companies win.

. . . not a toggle switch

In contrast, we’ve seen leaders lose talent regularly and unnecessarily. In some cases these not-so-successful leaders matched their engagement and retention efforts to economic highs and lows. In the good times, ...

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