Chapter Five





[1] 1. Kate Kelly and Merissa Marr, "Boss-Zilla!" Wall Street Journal, September 24, 2005,

[2] 2. Emily Gould, "New York's Worst Bosses,", March 13, 2007,

[3] 3. Gould, "New York's Worst Bosses."

[4] 4. Workplace Bullying Institute, "U.S. Workplace Bullying Survey," September 2007,

[5] 5. Loraleigh Keashly and Karen Jagatic, "The Nature, Extent, and Impact of Emotional Abuse in the Workplace: Results of a Statewide Survey" (paper, Academy of Management conference, Toronto, August ...

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