PART 1VISION

“The first step towards getting somewhereis to decide that you are not goingto stay where you are.”

J.P. Morgan

Get Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.