Chapter 5. You’ve Got Mail: Tips for Using mail

All right, you’re probably thinking, “Hey, that’s not a song or a movie, that’s the AOL greeting when you have mail in your inbox, right?” Well, it actually was a movie based on AOL’s email greeting, and it had Tom Hanks and Meg Ryan. It actually was a pretty decent movie, but it was clearly not the Sleepless in Seattle, Part 2 they hoped it would be. The problem was that it wasn’t shot in Seattle, and that’s what Sleepless in Seattle was really about. It wasn’t about Tom and Meg, it was about Microsoft (as all things ultimately are). The whole love story was just a subterfuge for what was really going on—which was a thinly veiled marketing campaign by Microsoft designed to draw potential Microsoft ...

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