CHAPTER 2Artificial Intelligence and Pre‐Built Machine Learning in Dynamics 365

AZURE AI PLATFORM

With the innovations of machine intelligence becoming capable of delivering – and sometimes exceeding – human‐level performance in perceptual and cognitive tasks, organizations are increasingly evaluating how artificial intelligence can be applied to derive new business value and change the world for the better. It is fair to assume that soon the companies that are using the technologies to automate all the regular and routine work will progress faster than those that aren't.

Technologies like artificial intelligence (AI) are transforming the way businesses are operating these days. It is the most trending technology of today and along with Azure cloud‐based services, it's doing miracles for small‐ and large‐scale organizations.

How is Azure AI helping Dynamics 365 users?

“It's the choices you make that determines your future.”

— Donny Ingram

Today, AI capabilities can be applied across the business spectrum to build AI‐powered business logic and user interfaces. AI capabilities in Dynamics 365 enables businesses to deliver intelligent business decisions, engage customers, optimize operations, empower employees, and transform products.

Azure AI combines the ability to develop AI solutions for all skill levels, build AI into mission‐critical applications securely at scale, and put responsible AI into action to understand, protect, and control your AI systems.

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