Troubleshooting your Macintosh is easier than you might think. You can solve the most common problems on your own without any prior experience or computer knowledge. You only need a little time, some patience, this chapter at your side, and maybe a paper clip.
Fundamentally speaking, you can't get past square one without knowing the fundamentals for effective troubleshooting. If you've been using a Mac for a long time and are already familiar with these tasks, feel free to skip to the section “Common Problems and Solutions,” later in this chapter.
What went wrong?
Whenever something appears to have gone wrong while working on your Mac, stop and review the following steps to resolve whatever ...