Chapter 8. Customer Relationships

Magento sends emails to you and your customers under several conditions. Customers receive emails when they create accounts, when they place orders, and when their orders are shipped. The store administrator receives emails when customers fill out the Contact Us form, and sometimes when the store administrator creates an order for a customer (instead of the customer placing the order online).

To make all of these email functions work correctly, you must configure them. In this chapter, we will cover how to configure the most basic and necessary email functions. First, we will cover the basic configuration that is needed for all of these email functions. Next, we will cover the configuration of the Contact Us

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