O'Reilly logo

Make Change Work: Staying Nimble, Relevant, and Engaged in a World of Constant Change by Randy Pennington

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

INDEX

Ability:

to adapt
to change

Abuse, of crisis

Accountability

courage of
ensuring

Action:

crisis and
empowering

Action list

Adaptability:

to change
coyote as model for

Affordable Care Act/ObamaCare

AFP. See Another Fine Program (AFP)

Aiken, Carolyn

Alignment:

of efforts
of process, structure, and systems

Ambiguity, tolerating

American Airlines

Another Fine Program (AFP)

Answers, in proportion to questions

Anxiety:

change and
long-term, confidence and

Apathy, benign

Apple

Arab Spring

Argumentative individual

Ariely, Dan

Assessment, of current culture

Assignments, related to change

Assumptions, habits and

Attitude, bad

Awareness

Banking crisis, of 2008

Bankruptcy, General Motors and

Baxter (Rethink Robotics)

Becoming a Category of One (Calloway)

Behaviors, consistent

Beliefs, habits and

Benign apathy

Bonaparte, Napoleon

Brain, left and right

Bridges, William

BSC. See Business Service Center (BSC)

Burning platform

Burrus, Daniel

Business, role of technology in

Business Service Center (BSC)

Buy-in

about
absence of
achieving
building and sustaining for change
for change
generating
new culture and building
occurrence of
participation, collaboration, empowerment, and
trust and
vision and

Calloway, Joe

Campbell, George

Capacity, building

Carrollton, Texas

Challenge(s):

of cultural change
of implementing changes
of involvement
organizational spineating as
recognizing
support and

Change. See also Failure of; Good change; Successful change

getting better at
large-scale
negative connotation ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required