CHAPTER SEVEN
LEADER AND LOSER BOTH BEGIN WITH THE LETTER L
Any book on leadership should consist, at minimum, of two parts: one on winning and the other on losing. The great majority of these books don’t venture past part one. They focus mostly on winning, with some advice on how to avoid making mistakes.
The reality, however, is that you will make mistakes, and plenty of them, no matter how many books you read. To be a leader is to lose—more often than you would like.
That feeling you get when you know you negotiated a bad deal, missed the quarter, let the troops down, and generally failed, is like no other, especially when everyone is counting on you to lead them to victory. Bottom line? It is really hard to act like a leader when you feel ...
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