CHAPTER 9

Exceeding Expectations

Managing Up and Around

imageWhat You’ll Get From This Chapter

This chapter is about two things that will contribute equally to your success as an intern:

image Managing yourself with supervisors and staff

image Hearing and incorporating feedback—good and bad

When you’re in school, the expectations are clear: Professors teach, while you question, absorb, and learn. The business world is much more fluid. Employees often collaborate, ...

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