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Making a Collection Count, 2nd Edition by Mary Kelly, Holly Hibner

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2

Understanding your workflow

Abstract:

Workflow analysis provides a deeper understanding of the processes laid out in the collection life cycle. Dissecting the functions of multiple departments and employees illuminate inefficiencies and create a quality check on library processes. A thorough understanding of a library’s processes can save resources and improve efficiency.

Key words

workflow analysis

lean

efficiency

streamlining

ergonomics

quality assurance

selection

purchase orders

RFID

collection life cycle

Tracking the flow of materials through the library system can guide staff to possible checkpoints of quality. In the previous chapter, we discussed how the collection has a life cycle. In order to properly and fully manage a collection, ...

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