A successful and quality-driven library should be holistic in nature. This chapter outlines the interconnectedness of four library resources: staff, collection, facility, and technology. A quality collection is achieved when library staff around the building and throughout its departments understand the collection’s purpose as it fits into the bigger picture of the library mission.
Throughout this book we have stressed what we call “holistic library service.” This truly means that everything is connected. The purpose of this chapter is to analyze how holistic ...