Table 9.4 Disclosed sustainability measures of nonfinancial measures in external reports
Measures Company
Economic profit Coca-Cola
Market value of real-estate assets Rouse Company
Recycling income Baxter International
Purchases from minority businesses Procter & Gamble
Number of customer complaints The Co-operative Bank
Global image survey results BP Amoco
Consumption per capita Coca-Cola
On-time delivery performance Analog Devices
Packaging reduction Baxter International
Number of sites with environmental certification Unilever
Sources of energy BC Hydro
IT expense as a percentage of administrative expense American Skandia
Employee turnover—voluntary and involuntary Dow Chemical
Number of jobs posted and filled ...

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