7   Recognition: The Heart of Working Human

Community Flourishes When People Recognize Others with Whom They Work and Spend Their Time

HUMAN MOMENTS

“Merck has always been a company that has put our patients and people first. When you think of that caring kind of environment, recognition fits in really well. We are also a big company, with about 70,000 people around the globe, so we want them to be able to say, ‘Thank you,’ in as many different languages as possible.

“Two of my favorite moments: We were at a Digital Innovation Summit soon after we launched Merck’s Inspire recognition program. An employee stopped by the Inspire booth to let us know how she was able to go to Lowe’s and completely redo her bathroom with all of the points she ...

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