Focus is a matter of deciding what things you’re not going to do.—John Carmack
1.4
CONFLICTING PRIORITIES
Imagine a room of forty-one IT Operations engineers working for a successful gaming company. They are smart. They are engaged. They are well paid. On occasion, Nerf gun darts zoom across the room. All appears to be thriving. Except that when you stand back and observe the room a bit longer, you notice things that don’t look right.
The team’s ...
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