I’d had it. I had been running these conference calls for a month, and I couldn’t have a conversation because Jack was eating lunch, Pierre was eating dinner, not all the people were on the call when they needed to be, and more. It was a disaster. I finally laid down the law.
First, I got my managers to buy reasonable speaker phones and headsets. Can you believe one guy was supposed to use one of the half-duplex speaker phones? Unbelievable.
Then, I worked ...