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Manage It! by Johanna Rothman

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Manage Conference Calls with Remote Teams

You might not be able to conduct in-person meetings with your team. If you need to hold teleconferences, this section has tips that might help your calls.

Conference Call Hell Is Now Heaven
by Wendy, project manager of a worldwide project
Wendy

I’d had it. I had been running these conference calls for a month, and I couldn’t have a conversation because Jack was eating lunch, Pierre was eating dinner, not all the people were on the call when they needed to be, and more. It was a disaster. I finally laid down the law.

First, I got my managers to buy reasonable speaker phones and headsets. Can you believe one guy was supposed to use one of the half-duplex speaker phones? Unbelievable.

Then, I worked ...

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