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Manage It! by Johanna Rothman

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Measurements Can Be Dangerous

Measurement involves three big problems: the project team spending too much time on measurement to the detriment of the work, gaming the system, and measuring the people instead of the project.

It’s easy to spot and fix people spending too much time measuring. Are your project staff members generating paperwork and measurements rather than performing the work? The measurements in this chapter are all obtainable by you, the project manager. Most of the project staff shouldn’t have to help you obtain project measurements. You might need help from someone who manages the SCM or the DTS. (If you need to measure performance or reliability, you might need developers or testers to help you measure that.) If you need ...

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