KNOWLEDGE CAPTURE WORKSHEET

This worksheet helps you identify and capture critical employee knowledge. First, identify the knowledge you want to capture and what type of knowledge it is. Then, choose your capture method based on knowledge type. Use the final section to select the best strategy for transferring the knowledge to the employees who need it.

IDENTIFY KNOWLEDGE

Description of Knowledge:

Type (Mark one)

  • Explicit—duties, tasks, and processes required to perform a job function.
  • Tacit—unique ways that employees accomplish job tasks and the accompanying organizational wisdom gained through experience over time.
CHOOSE CAPTURE ...

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