The Art of Persuasion: How to Influence People and Get What You Want
Juliet EricksonHodder Mobius, 2005 256pp ISBN 034083031X We all know what we want—it’s getting it that’s the problem! Full of constructive, easy-to-apply advice, this book helps the reader to build understanding and plan the best, most effective approach. The advice in the book can be applied in both business and personal situations.
Leading Self-Directed Work Teams: A Guide to Developing New Team Leadership Skills: 2nd ed.
Kimball FisherMcGraw-Hill, 2000 339pp ISBN 0071349243 In this book the author describes the change in roles between management and employees that must occur for self-directed work teams (SDWTs) to succeed. He discusses how management ...