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Manage your boss by A & C Black Publishers

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2 Developing your influencing skills

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As workplaces become less hierarchical and more co-operative, working relationships are becoming based less on power and authority than on influence and persuasion. You have built your assertiveness; if you can boost your ability to influence, you will be well on your way to building a productive working relationship with your boss.

Influence and persuasion are very ‘human’ skills. Rather than telling someone what you think they should do, you now have to understand where their values, beliefs, and motivations lie so that you can influence or persuade them to meet your agenda. This is a sophisticated form ...

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