Manage Your Boss

WHAT IS “Managing Your Boss?”

“How do I do a better job of managing my boss (or other superiors)?” “How can I better manage the expectations of my client?” “How do I get my boss to communicate better?” These are questions we regularly hear from the leaders and managers we encounter at CCL.

We also hear complaints from people at all levels in organizations who find themselves not meeting their bosses’ unspoken expectations, having to do unexpected work late at night, or getting lambasted for doing something they didn’t know they weren’t supposed to do or for not doing something they didn’t know they had to do.

To quote the great philosopher Charlie Brown, “Arrrghh!” These questions and complaints arise from frustration with the communication patterns ...