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Motivation Theory and Practice

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Wisdom Learning From Others

> GREAT EMPLOYERS BRING OUT THE BEST IN US

A regular on Fortune magazine's “Best Companies to Work For,” it recently ranked number one for two years in a row. Who are we talking about? The company is SAS, headquartered in North Carolina and the world's largest privately owned software firm. Here's what it is like to be one of SAS's 4,800 employees.

The typical workweek is 35 hours and no one monitors what time you show up or leave. There are two day-care centers. You can get dry cleaning, car detailing, and haircuts on site. Work–life and wellness centers provide everything from workout rooms to special programs in weight management to counseling on family issues. For a fee you can even schedule an in-house masseur at the company's fitness center.

SAS offers no stock options and does not offer the highest salaries. CEO Jim Goodnight believes pampering makes up for the lack of outright financial incentives. “My chief assets walk out the door every day,” he says. “My job is to make sure they come back.”

SAS employee Bev Brown says: “Some may think that because SAS is family-friendly and has great benefits that we don't work hard, but people do work hard here because they're motivated to care for a company that takes care of them.”1

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