CHAPTER 7

Human Resources and the Arts

Attracting, hiring, and ultimately retaining productive employees are obvious needs if firms are to achieve organizational excellence. While the level of rewards may have a direct impact on the number of individuals wanting to work in an organization, it is of the utmost importance that the right people apply.

Edward E. Lawler III, Rewarding Excellence:Pay Strategies for the New Economy

KEY WORDS

Human resources planning

Job description

KSAs

Job matrix

Equal Employment Opportunity Commission (EEOC)

On-the-job training (OJT)

Wrongful discharge

Employment-at-will

National Labor Relations Board (NLRB)

The last two chapters covered the areas of planning and organizational design. We saw how the mission of ...

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