Case 12.2: Dixie Industries, Inc.
Middle managers are frequently called upon to draft documents, including letters, memoranda, position papers, background reports, and briefing documents for senior people in their organizations. Sometimes, senior managers will ask subordinates not only to prepare a document for signature but to gather the relevant supporting information, as well.
Often, the preparation of such documents requires no more than a quick referral to a balance sheet, database, or filing system to gather the information needed. Sometimes, though, a management response requires that the company – often in the person of the chief executive or president – take a position on an issue. It is in such circumstances ...
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