Skip to Main Content
Management Communication, 7th Edition
book

Management Communication, 7th Edition

by James S. O'Rourke
March 2023
Intermediate to advanced content levelIntermediate to advanced
528 pages
22h 46m
English
Routledge
Content preview from Management Communication, 7th Edition

Case 2.3: Amazon.com, Inc.GOing Shopping with AI

DOI: 10.4324/9781003331490-8

Introduction

On a wintry morning in Seattle, more than a hundred people have gathered outside a grocery store. January 22, 2018, is a milestone. Although the store is more than a year old, at last it is open to the public. Inside, the unusual layout immediately distinguishes it from the standard supermarket. Where are the checkout lines? Where are the cashiers?

Amazon Go, the first cashierless convenience store, is open for business. Before shopping, customers download the Amazon Go app and connect it to their Amazon account. They enter the store, take the products they want from shelves, and leave, bypassing the normal checkout process.1 The store offers a wide ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Seventh Edition and The Standard for Project Management (ENGLISH)

A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Seventh Edition and The Standard for Project Management (ENGLISH)

Project Management Institute
HBR Guide to Critical Thinking

HBR Guide to Critical Thinking

Harvard Business Review

Publisher Resources

ISBN: 9781000845976