Additional Resources
The ACCEL Model
ATD (Association for Talent Development). 2016. ACCEL: The Skills That Make a Winning Manager. Alexandria, VA: ATD Press.
Changcoco, R., M. Cole, and J. Harlow, eds. 2018. Focus on Them: Become the Manager Your People Need You to Be, Alexandria, VA: ATD Press.
Crabtree, S. 2013. “13% of Employees Are Engaged at Work.” Gallup Study, State of the Global Workplace. gallup.com/poll/165269/worldwide-employees-engaged-work.aspx.
Goldhaber, G.M., D.T. Porter, M.P. Yates, and R. Lesniak. 1978. “Organizational Communication.” Human Communication Research 5(1): 76–96.
Khan, W.A. 1990. “Psychological Conditions of Personal Engagement and Disengagement at Work.” Academy of Management Journal 33(4): 692–724.
Tynan, K. ...
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